Frequently Asked Questions
I locked myself out of my house. Can Lockstar get me back in?
The short answer is a YES. While it is easy just to say yes, several factors come into play, for example. For some smart locks, we are unable to pick the lock.
my lock is a smart lock can you pick lock it what are my options are ?
Unfortunately, If the pick locking fails drilling the lock may be necessary. However, this can damage the lock and may require a new lock
Can lockstar change or rekey locks?
Yes, Lockstar can change any commercial or residential locks and we can also rekey just about any commercial or residential lock as well.
If my key breaks off in my ignition can lockstar help me?
Yes, We can abstract the broken key and create a new key.
Which vehicles can lockstar make keys for and program?
Lockstar can make and program keys for 98% of vehicles. Most times, we can cut and program keys for all the vehicles. In most cases, it depends on if our equipment is up to date and working properly.
Which vehicles lockstar cant make keys for and program?
Porsche, Mercedes, BMW, Ferraris,
what is a vehicle Smart Key?
A Smart Key is a type of electronic key that is used to start a vehicle without the need for a traditional key. Instead, a Smart Key contains a small computer chip that communicates wirelessly with the car's security system to unlock the doors, start the engine, and control various other functions.
Smart Keys typically work using a combination of radio frequency identification (RFID) and near-field communication (NFC) technology and can be programmed to work with specific vehicles. In addition to providing keyless entry and ignition, some Smart Keys also include features like remote start, automatic climate control, and advanced security functions like fingerprint scanning or biometric authentication, for example. 2018 Nissan Altima is a smart key.
Do lockstar provide and program smart keys for vehicles?
understand the list of vehicles we service. We do provide a full-service package such as proving the smart key, coming to the location of the vehicle and programming the key.
Do lockstar come out to the location os the vehicle?
Yes, however, there is a service charge associated
Does lockstar have certain discounts?
Yes, %10 Discounts for Military, Elderly, and Students, and this discount will only work by showing a valid ID
Can Lockstar cut my a car, House , commercial key on site?
Yes, Lockstar can cut a car key, House/residential, or commercial key on-site within 30 minutes.
How long will it take for Lockstar to arrive after i call?
ETA Is normally between 15-30 minutes depending on the location.
What areas does Lockstar covers?
Tallahassee, Gretna, Midway, St Marks, Havana, Monticello, Woodville, Lamont, Monticello, Chattahoochee, Crawfordville, Quincy
What form of payment does Lockstar accept?
Credit/Debit Card, Cash, Venmo, CashApp, Apple Pay Please note. Lockstar does not accept checks
Does Lockstar have a warranty?
Lockstar has a 14-day warranty if the key has a defect. However, if we come out and determine that the key is not defective there will be a service charge of $49.99